Olode Security Solution Estate Security

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, or communicate with us. This may include:

• Name and contact information (email, phone number)
• House number and residential details
• Login credentials (username and password)
• Payment information (processed securely through our payment partners)
• Visitor information you provide
• Maintenance requests and communications
• Event registrations and attendance

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Communicate about events, announcements, and important updates
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions
• Generate QR codes and access codes for visitors

3. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

• With your consent: We may share information when you explicitly authorize us to do so
• For legal reasons: If required by law or to protect rights, property, or safety
• With service providers: Vendors who perform services on our behalf (payment processing, data analysis)
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Estate administration: Relevant information may be shared with estate management for operational purposes

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. All sensitive data is encrypted using industry-standard protocols. Payment information is processed through secure, PCI-compliant payment gateways.

5. Your Choices

You can access and update your account information at any time through your profile settings. You may also:

• Opt out of promotional emails
• Request access to your personal data
• Request correction or deletion of your data
• Close your account (subject to estate policies)

6. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, understand how you use our services, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect functionality.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain and use information to comply with legal obligations, resolve disputes, and enforce agreements.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors without parental consent.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your information remains protected.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@olodesecuritysolutionestatesecurity.com or through the contact information provided.

Last updated: March 26, 2026

1. Acceptance of Terms

By accessing or using Olode Security Solution Estate Security ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Olode Security Solution Estate Security provides an estate management platform that allows residents to manage visitors, pay dues, submit maintenance requests, register for events, and receive announcements from estate administration. The Service includes both web-based and mobile interfaces.

3. Account Registration and Eligibility

To use certain features of the Service, you must register for an account. You represent and warrant that:

• You are at least 18 years of age
• You are a resident of the estate or authorized by a resident
• All registration information is accurate and truthful
• You will maintain the accuracy of such information
• Your use of the Service complies with all applicable laws

4. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Notify us immediately of any unauthorized use
• Use strong passwords and not share them
• Log out of your account after each session
• Not allow others to use your account

5. User Responsibilities and Conduct

As a user of the Service, you agree to:

• Use the Service only for lawful purposes
• Not share your account credentials with others
• Not use the Service to harass, abuse, or harm others
• Not attempt to gain unauthorized access to other accounts
• Not use the Service to distribute malware or harmful code
• Not interfere with the proper functioning of the Service
• Not impersonate any person or entity
• Not violate any applicable laws or regulations

6. Visitor Codes and QR Codes

Visitor access codes and QR codes generated through the Service are for temporary use only. You are responsible for the conduct of your visitors and for ensuring codes are used appropriately. The estate administration reserves the right to revoke any access code at any time without notice. Codes automatically expire after the set validity period.

7. Payments, Dues, and Fees

All payments made through the Service are processed securely. By making a payment, you agree to:

• Pay all amounts due for your house
• Provide accurate payment information
• Authorize us to charge your selected payment method
• Accept that payments are non-refundable except as required by law

Late payments may result in service restrictions as determined by estate administration. Refunds, if any, are at the discretion of estate management.

8. Maintenance Requests

Maintenance requests are processed in accordance with estate policies. By submitting a request:

• You authorize estate personnel to access your property for repairs
• Emergency requests will be prioritized
• Estimated costs, if any, will be communicated before work begins
• The estate is not responsible for delays beyond reasonable control

9. Events and Registrations

When registering for events:

• Registration confirms your intent to attend
• Event fees, if applicable, are due as specified
• Cancellation policies may apply as stated for each event
• The estate reserves the right to cancel or modify events

10. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Olode Security Solution Estate Security and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not:

• Copy, modify, or create derivative works
• Reverse engineer, decompile, or disassemble
• Remove any copyright or proprietary notices
• Use the Service for competitive analysis

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

12. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

13. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation a breach of the Terms. Upon termination, your right to use the Service will immediately cease.

14. Limitation of Liability

To the maximum extent permitted by law, in no event shall Olode Security Solution Estate Security, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

15. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

16. Indemnification

You agree to defend, indemnify, and hold harmless Olode Security Solution Estate Security and its licensees and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, b) your violation of any term of these Terms, or c) your violation of any third-party right.

17. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to or use of the Service shall be instituted in a court of competent jurisdiction in Nigeria.

18. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through informal negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to mediation in Lagos, Nigeria, before resorting to litigation.

19. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by us, shall constitute the entire agreement between you and Olode Security Solution Estate Security concerning the Service.

21. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

22. Contact Information

If you have any questions about these Terms, please contact us at legal@olodesecuritysolutionestatesecurity.com or through the contact information provided in the Contact Us section.

Last updated: March 26, 2026